info@arkanalytics.com.au

Terms & Conditions

Ark Analytics Industry Insight Tools

Last updated: [10/03/2023]

Please read these Terms and Conditions (“Terms”) carefully before using Ark Analytics Industry Insight Tools (“Services”) provided by Ark Analytics (“we”, “us”, or “our”). Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all users, visitors, and others who access or use the Services. By accessing or using the Services, you agree to be bound by these Terms.

1. Payment and Billing

1.1. Subscription: By subscribing to Ark Analytics Industry Insight Tools, you agree to pay the annual subscription fee (“Subscription Fee”) as stated on our website at the time of purchase.

1.2. Billing Cycle: Subscription Fees are billed annually on a recurring basis. Your payment method will be charged on the same date each year, based on the date of your initial subscription.

1.3. Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription before the end of the current billing cycle. You can cancel your subscription at any time by contacting our customer support team.

1.4. Auto-Renewal Buffer Period: We offer a 7-day buffer period after the auto-renewal of your subscription. If you wish to cancel your subscription within this 7-day buffer period, you can contact our customer support team, and we will process the cancellation and issue a full refund for the renewed subscription.

1.5. Payment Method: We accept payments through major credit cards, including Visa, Mastercard, and American Express.

1.6. Payment Failure: If your payment method is declined or fails, we reserve the right to suspend or cancel your subscription until payment is successfully processed.

2.No Refund Policy

2.1. No Refunds: We have a strict no-refund policy for the Services. All sales are final and non-refundable.

2.2. Refund Policy URL: For more information about our refund policy, please visit [Insert refund policy URL].

3.Cancellation

3.1. Cancellation by Customer: As a customer, you are solely responsible for cancelling your subscription. You can cancel your subscription at any time by contacting our customer support team.

3.2. Cancellation by Ark Analytics: We reserve the right to cancel your subscription at any time if we deem it necessary, including but not limited to breach of these Terms, non-payment, or misuse of the Services.

4.Changes to Services and Terms

4.1. We reserve the right to modify or discontinue the Services, or any part thereof, at any time without prior notice.

4.2. We may update or change these Terms at our discretion. Your continued use of the Services following any update or change constitutes your acceptance of the modified Terms.

5.Limitation of Liability

5.1. In no event shall Ark Analytics, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

6.Governing Law

These Terms shall be governed and construed in accordance with the laws of [Insert jurisdiction], without regard to its conflict of law provisions.

By using our Services, you agree to these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance.

7. Restricted Sharing and Use of Services

7.1. Internal Use Only: The Services provided by Ark Analytics are intended for the exclusive use of the subscribing organization and its employees. You agree not to share, redistribute, or provide access to the Services, in whole or in part, to any third party outside of your organization.

7.2. Unauthorized Sharing: Unauthorized sharing of the Services or any related content, including but not limited to data, reports, and tools, with individuals or organizations outside of your organization is strictly prohibited and may result in the suspension or termination of your subscription without notice.

7.3. Responsibility for Compliance: The subscribing organization is responsible for ensuring that all employees and users within the organization comply with these Terms and Conditions, including the restriction on sharing the Services with external parties. Any breach of these Terms by an employee or user within the organization will be considered a breach by the organization itself.

By using our Services, you agree to these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance.